For Earth for Life

Technical Service Specialist

Drummondville, QC
Kubota Canada Ltd. is currently seeking a full time Technical Service Specialist to join its team in Drummondville, Quebec.

Duties and responsibilities 
  • Provide technical support and advice to dealer technicians, field staff and internal staff by way of phone, email, Dealer Link, and training seminars
  • Maintain Kubota’s Dealer Link web system and internal database with the most recent and accurate information from Kubota factories and local vendors
  • Issue Service Bulletins, Field campaigns, Technical tips, and Technical Service Reports
  • Manage warranty claim processing and adjudication from dealer submission to resolution
  • Identify potential product concerns, maintain the Technical Problem Log sheet, and issue Flash reports
  • Recall and examine equipment/parts, and recommend product improvement ideas to the team as well as to the factories/vendors
  • Organize and conduct school preparation meetings with internal staff
  • Take an active role in the organization and delivery of technical service training

  • College Diploma or Certified technician, preferred experience working with farm, construction and turf equipment
  • Extensive knowledge and hands on experience of hydraulic and electrical systems, gas and diesel engines, and transmission systems for tractors and construction equipment
  • Bilingual is an asset
  • Excellent verbal and written communication and listening skills
  • Computer skills including MS office applications and Lotus notes
  • Able to work with minimal supervision, and team player
  • Some travel required
  • Time management skills and customer handling skills

Please apply for the position by email to including a cover letter and resume by April 30, 2019. Thank you for your interest in Kubota Canada Ltd. Please note that only those invited for an interview will be contacted.

Our people are our greatest asset. So when you join the Kubota team, you get comprehensive benefits, a healthy work/life balance, unbeatable company culture and a chance to do good in your community. If you’re looking for a career that inspires you to grow professionally and personally, we want to hear from you. It’s an exciting time to be here.

If you'd like to work with us, send an email to