For Earth for Life
KUBOTA CANADA LTD.

Warranty Systems Development Specialist

Markham, ON

Kubota Canada Ltd is currently seeking a full time Warranty Systems Development Specialist to join its team in Markham, ON.


Duties and responsibilities:
  • Develop new and more efficient or productive improvements to the warranty processing systems
  • Create the framework and definitions to warranty policies
  • Train dealers and KCL staff on use and efficient operation of new systems
  • Create user and procedure guides for all new system modifications
  • Manage the updating of the warranty handbook to accurately reflect new systems operations and policy
  • Provide timely reports and analysis of the warranty data
  • Provide analysis of purchasable warranty and maintenance programs and value
  • Administer warranty recovery from vendors
  • Maintain up to date vendor agreements
  • Update vendor contracts and policies
  • Manage warranty claim processing and adjudication from dealer submission to resolution including French-English translation when necessary
  • Coordinate the translation of warranty documents
  • Reports requested by vendors
  • Dealer warranty and customer support
Requirements:
  • College Diploma or University Degree in business or technical related field
  • Minimum 3 years experience in a warranty administration environment or role
  • Familiarity with agricultural and /or construction equipment
  • Reporting (confident with the use of reporting systems, Excel, Power BI etc.), and presentation
  • Bilingual English/French
 

Please apply for the position by email to hr@kubota.ca including a cover letter and resume by June 7, 2019. Thank you for your interest in Kubota Canada Ltd.
Please note that only those invited for an interview will be contacted.

Our people are our greatest asset. So when you join the Kubota team, you get comprehensive benefits, a healthy work/life balance, unbeatable company culture and a chance to do good in your community. If you’re looking for a career that inspires you to grow professionally and personally, we want to hear from you. It’s an exciting time to be here.

If you'd like to work with us, send an email to hr@kubota.ca.